HEAP Utility Bill Assistance
⚠️IMPORTANT PROGRAM NOTICE
Due to reduced government funding and high demand, we’re accepting fewer Utility Assistance applications at this time. To manage this, we follow a STATE required local plan that helps us serve households with the greatest need. This plan considers not only income, but also considers factors such as high energy costs, seniors, individuals with disabilities, and young children. Because of these rules, some households that received help in the past may NOT qualify now.
We still encourage you to apply, but please be aware that assistance is NOT guaranteed. Thank you for your understanding as we work to support our most vulnerable community members.
🧾 Utility Bill Help | ☁️ Gas | 💡 Electric | 🛢️ Propane
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🧾 Utility Bill Help | ☁️ Gas | 💡 Electric | 🛢️ Propane |
Downloads 📎
Click the links to the right to download the corresponding PDF.
What is Utility Assistance?
💡
Utility Assistance is one of the many important ways that Maravilla Foundation financially aids our valuable eligible clients.
Through HEAP (Home Energy Assistance Program), we offer our qualified clients assistance with their utility bills.
Utility bills include electricity, gas, wood, and propane/oil.
If eligible, how do I receive utility assistance?
Eligible applicants will receive credit towards their utility bill. These dollar amounts may vary depending on household and income requirements.
In 2024, Maravilla performed record-breaking numbers with a total payout at over $9 million in utility assistance.
How to Apply
Mail Instructions✉️
Waiting Period ⌛
Our utility bill help services are ONLY available via MAIL-IN at this time.
IN-PERSON OFFICE APPOINTMENTS ARE NO LONGER AVAILABLE
1) Please complete & attach ALL of the REQUIRED forms listed in the HEAP Document Checklist (Below) along with the completed Utility Assistance applications.
2) After completion, please mail the application and ALL required documents to the following address:
Maravilla Foundation
5729 Union Pacific Avenue
Commerce, CA 90022
❌ Please DO NOT submit incomplete applications
All required documentation must be included. Failure to provide all current supporting documents will result in the cancellation of your application.
Business hours are from Monday-Friday | 8:00 AM to 4:30 PM
A secure drop-box 🔒 is available outside of our front office in Commerce, CA during business hours for your convenience.
Due to high demand, application processing may take up to 10-12 weeks. Please plan accordingly and make any necessary arrangements with your utility company during this time.
If your application is incomplete, a new application will be mailed to you.
If you are NOT eligible, a denial letter will be sent.
If approved, please allow up to 10-12 weeks to receive a response.
Document
Checklist✅
1. Current State ID / Driver's License (Applicant ONLY)
2. Social Security Number (Applicant ONLY)
3. Current Bill: Electric/Gas/Propane (Most recent. Must send ALL pages of utility bills. BOTH bills are required)
4. Signed Consent Form (Utility Account Holder) NOT required if the applicant's name is on the bill
5. Cal Fresh / Food Stamp Verification (if receiving SNAP benefits) (Current / Last Month)
6. Current Household Income:
Everyone living in the household 18+ years old MUST present proof of income.*
If household members DO NOT have income, CSD 43B form must be filled out.
Self-employed, Cash income, Cash/Loan Assistance MUST be addressed in the attached affidavit.
*See below for income types
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Our intake specialists can help you determine which proofs are needed. Types of Income include the following:
- TANF/AFDC (Current / Last 30 days)
- General Relief (Current / Last 30 days)
- Child Support (Last 30 days)
- SSI/SSA (Current Award Letter / Current Bank Statement)
- Pension (Current / Last 30 days)
- Wages/Paystubs (Last 30 days)
- Workers Compensation (Last 30 days)
- Financial Aid (Current Award Letter)
- Unemployment (Last 30 days)
- State Disability (Last 30 days)
- Loans (Last 30 days. State & Sign Form 43B)